Shipping and returns

Shipping

Shipping is free anywhere in the US. Every piece is in stock and ships from Lancaster, Pennsylvania. You'll get a tracking number by email when your order ships. We ship to US addresses only.

Returns and exchanges

• 30 days. You can return or exchange any piece within 30 days of delivery.
• Return shipping is on us. We pay for return shipping. Contact us and we'll send you a prepaid return label.
• Condition. Please send the piece back in the condition you received it. Natural rust pieces start to rust outdoors, and that's expected.
• Refunds. Once your return arrives, we refund your original payment method and email you to confirm. Your bank may take a few business days to show it.
• Exchanges. Want a different size or piece? Tell us when you contact us and we'll ship the new one free.

Damaged or wrong item

If a piece arrives damaged or isn't what you ordered, contact us with a photo and your order number. We'll make it right with a replacement or a full refund, and you won't pay for any shipping.

How to start a return

Reply to your order receipt email with your order number and whether you'd like a refund or an exchange.